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Our Policies

PDPA 

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Information collected will only be used according to its intended purposes (s): 

 

Email address - invoices, receipts, emails.

Contact number - liaising re quotations, delivery, pop-up updates, reviews. 

Check-out information - payment, delivery. 

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Return and Exchange

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As most items on the website are made on a pre-order and bespoke basis, there is often only one piece per design. Thus, we are unable to allow any return or exchange. For items sold at pop-ups, please check the items before purchase. 

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Refund

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As above, there is also no refund available as items are made to order. However, if you have any concerns re the items after purchase, please reach out to us via WA +65 8125 0498. 

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  • email

 Location of Home Studio - Singapore 680218

© 2024 by Grateful Dress, Founded in 2019. All rights reserved.

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